CDLC Reward Points Program - Terms & Conditions

Enrollment Eligibility

To enroll in our CDLC Reward Points Program, you must be a resident of Canada, create an account on creamdelacreme.com and provide a valid email address. By creating an account on creamdelacreme.com, you are enrolling in our CDLC Reward Points Program. The mailing address you provide to us when you create your account is your Cream de la Creme registration address.

 

You are responsible for ensuring your address information contained in your account is accurate. Cream de la Creme is not responsible for mailing errors related to an incorrect address on the account.

 

No Membership Fee

There is no membership fee to enroll in our CDLC Reward Points Program

 

Tracking Purchases

Once you create a Cream de la Creme account, Cream de la Creme will start tracking your eligible CDLC Reward Points purchases (please refer to the CDLC Reward Points Program Purchases section for that definition). Purchases made prior to creating your account will not be counted. Purchases made when you are not signed in to your Cream de la Creme account will not be counted.

 

CDLC Reward Points Purchases and Earning CDLC Reward Points

Sales on creamdelacreme.com, excluding discounts, taxes, shipping and returns are eligible to be counted as CDLC Reward Points purchases. Eligible purchases are only counted when made through your Cream de la Creme account. Always remember to sign in to your Cream de la Creme account when making a purchase. When ordering via phone, email or text, you will be asked for your name, address, phone number or email address to identify you as a Cream de la Creme customer and as a CDLC Reward Points Program member. If you purchase through creamdelacreme.com as a guest user or do not have a phone agent order through your account when you place an order via phone, your purchase will not be counted toward your CDLC Reward Points purchases. A purchase will become eligible for tracking at the point your order ships to you and your credit card has been charged.

 

You will earn CDLC Reward Points for each product in eligible CDLC Reward Points purchases, excluding discounts, taxes, shipping and returns, made at creamdlacreme.com or through phone, email or text while signed in to your CDLC Reward Points Program account.

 

Purchases made at Department Stores, Specialty Retail locations or websites other than creamdelacremecom do not qualify as eligible CDLC Reward Points Program merchandise purchases.

 

CDLC Reward Points Earned via Social Sharing and Product Reviews

CDLC Reward Points are only earned if a customer is signed into their online account and complete a social sharing action from creamdelaceme.com to Twitter, Pinterest, Facebook, or Google+. Points are awarded once sharing action is complete. Deletion or removal of the shared item from your social media page will result in forfeit of points earned for that particular action and will automatically be deducted from your CDLC Reward Points Program account.

 

Points are only earned for product reviews on products that you have purchased from creamdelacreme.com.  Points will not be earned for reviews on products that you do not have a previous order history for via creamdelacreme.com.

 

CDLC Reward Points Expiration:

 will expire 1 calendar year after they are placed into your account if left unused.

 

Reviewing Your CDLC Reward Points Balance

You can review your CDLC Reward point balance while signed in to your Cream de la Creme account on creamdelacreme.com. After signing in, click on the My Orders - Your reward points to review your balance. This balance reflects the current available balance at the time and does not reflect points pending, either to be added to or deducted from your account, for purchases, rewards redemption's or returns.

 

Redeeming CDLC Reward Points 

CDLC Rewards points can be redeemed for free Cream de la Creme products merchandise purchases made at creamdelacreme.com, Cream de la Creme reserves the right to change redemption options at any time. No substitutions are allowed for redemption options. You must have enough points in your CDLC Rewards points balance to redeem for a selected reward. Points cannot be borrowed or bought from Cream de la Creme, or transferred from another CDLC Reward Points member. Remember shipping cost are for the customer.

 

Redeeming for a Free Cream de la Creme Product

Should you choose to redeem points for a free Cream de la Creme product, your order will be processed and shipped according to our standard operating procedures. Your redemption product will be shipped,(at your cost), to you via Canada Post (Expedited) or Spotshub courier for Lower Mainland and Calgary, AB. .Redemption products may not be returned.

 

10 FREE Reward Points (after enrollment)

After creating an account and and placing your first order on creamdelacreme.com, you are eligible to receive 10 FREE reward points. In order to use these reward points, you must sign in to and purchase through your Creamdelacreme.com account. The offer is valid only at creamelacreme.com and can be redeemed only once. Your 10 FREE reward points will be applied to your online merchandise, if you select to pay with reward points. The offer is not valid at Department Store, Specialty Retail locations or websites other than creamdelacreme.com . The offer is not valid on previous purchases and cannot be combined with any other promotion code or discount. The offer is not redeemable for cash or credit towards other products. No substitutions.Cream de la Creme reserves the right to change or cancel this promotion.

 

Birthday Offer

In order to receive your Cream de la Creme Birthday Offer, you must provide your birth month and day when creating or updating your Cream de la Creme account and have provided us with a valid email address. You will receive that offer via email during, or just before, your birth month, as long as you have created an account and provided your birth month and day within two weeks of your birthday.

 

If you received your birthday offer between the beginning of a month and the 15th of that month, your birthday offer expires the 15th of the following month. If you received your birthday offer between the 16th of a month and the last day of that month, you birthday offer expires the last day of the following month. You must click through your birthday email to redeem your offer.

 

Terms of the offer may vary by month and are at the discretion of Cream de la Creme. The offer is valid only at creamdelacreme.com and can be redeemed only once. The offer is not transferable. The offer is not valid at Department Store, Specialty Retail locations or websites other than creamdelacreme.com . The offer is not valid on previous purchases and cannot be combined with any other promotion code or discount. The offer is not redeemable for cash or credit towards other products. No substitutions. Cream de la Creme reserves the right to change or cancel this promotion.

 

Unsubscribing from Cream de la Creme Email

You may unsubscribe from receiving email at any time by clicking the unsubscribe link in an email you receive from Cream de la Creme. You will still remain a member of CDLC Reward Points Program and retain all your membership benefits even if you unsubscribe from email.

 

Cream de la Creme Registration Information

In addition to the information required to complete your Cream de la Creme registration, we ask you to provide us with other information that is not required, but would help us to better serve you:

o    • Skin concern

o    • Age range.

We may use skin concern and age range to deliver offers that you may find relevant and to reduce the number of offers you receive from us that you may not find relevant. The CDLC Reward Points program is subject to the Cream de la Creme privacy policy posted on creamdelacreme.com.

 

Program Changes/Termination

 

Cream de la Creme reserves the right to cancel the CDLC Reward Points Program or change its terms and conditions at any time. We will notify customers of these changes by posting them on creamdelacreme.com. We may also communicate changes via email to CDLC Reward Points Program members. Cream de la Creme also reserves the right to terminate the membership of an CDLC member or restrict them from receiving CDLC Reward Points if the member is judged by Cream de la Creme to be engaging in fraudulent or other illegal behavior. Should you have any questions regarding CDLC Reward Points Program, please call or email us at 778-788-2880 or info@creamdelacreme.com.